Privacy Policy

Before placing an order or using our services, you are required to agree to our Privacy Policy. To ensure the safety and protection of your personal information, please carefully read and agree to the following privacy policies:

1. Purpose of Collecting Personal Information

We collect customers’ personal information solely for the following purposes:

1.1 Identity Verification: We may request personal information such as name, address, phone number, and email address to verify the identity of customers and ensure accuracy during transactions and service provision.

1.2 Order Processing: We collect personal information such as shipping addresses and payment details to process customers’ orders.

1.3 Improving Customer Experience: Personal information is used to provide better services to customers, including customer support, product consultation, and related information.

1.4 Personalized Experience: We may use personal information to customize and personalize customers’ shopping experiences on our website, including providing product information, offers, or tailored recommendations.

2. Scope of Information Usage

We are committed to protecting customers’ personal information and only using it within the necessary scope to provide services and fulfill customer requests. Customers’ personal information will not be shared, disclosed, or sold to any third party without explicit consent from the customer, except in cases required by law or when necessary to protect our rights, property, or security or that of our customers.

We maintain appropriate security measures to ensure the safety of customers’ personal information and comply with applicable data protection regulations.

3. Entities or Organizations That May Access Information

We are committed not to share, sell, or disclose customers’ personal information to any third party except in the following cases:

3.1 Service Partners: We may share personal information with service partners who assist us in providing products and services to customers. However, these partners must comply with confidentiality regulations and are only permitted to use personal information for specific purposes outlined.

3.2 Legal Compliance: We may disclose personal information when required by law enforcement agencies to comply with regulations, legal processes, or protect our rights.

4. Duration of Information Retention

We will retain customers’ personal information for as long as they use our services and as necessary to fulfill the purposes for which the information was collected. Once no longer needed, we will delete or anonymize customers’ personal information.

5. Managing Personal Data

Customers have the right to access and edit their personal information by logging into their accounts on our website or contacting us via the provided contact details.